##Stakeholder
= HelpDesk =

== Interest in The DOMS Project ==
## Describe why this stakeholder is relevant to the project. What does this stakeholder gain/lose from the project?

On the finished system, !HelpDesk will provide first line of defense against end users having trouble with the DOMS.

=== Success Criteria ===
## Describe what this stakeholder consider the success criteria of this project. Does this stakeholder want the project to succeed of fail?

The interaction with the DOMS must be easy to understand and explain to the end users.

The DOMS project provides sufficient documentation to enable help desk to help the DOMS/Summa users.

=== Precautionary Measures ===
##List any precautionary measures / actions that the project manager(s) can take to keep this stakeholder happy.

Involvment is required, especially towards the end of the project, and during early testing.

== Contact Information ==
## Add additional notes on the preferred communication channel for the stakeholders contact persons, if any.
## Please add any relevant knowledge about when and where it is most likely to get in touch with the persons.
## Any hints about how to tackle these persons when calling or writing are also welcome.

We should get a contact person.

=== Contact Persons ===
||<(^ bgcolor="#cccccc">Name ||<(^ bgcolor="#cccccc">Title ||<(^ bgcolor="#cccccc">Phone Number ||<(^ bgcolor="#cccccc">E-mail ||<(^ bgcolor="#cccccc">Address ||
## ||John Doe ||Consultant ||555-ANONYMOUS ||jd@doe.org ||123 Memory Lane[[BR]]The Forgotten City ||
## || ||Enter the title of the stakeholder here. E.g. "Project owner", "Chairman", "Sales representative" || || || ||
## || || || || || ||