HelpDesk
Interest in The DOMS Project
On the finished system, HelpDesk will provide first line of defense against end users having trouble with the DOMS.
Success Criteria
The interaction with the DOMS must be easy to understand and explain to the end users.
The DOMS project provides sufficient documentation to enable help desk to help the DOMS/Summa users.
Precautionary Measures
Involvment is required, especially towards the end of the project, and during early testing.
Contact Information
We should get a contact person.
Contact Persons
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