Design of "Uncover needed changes from the users perspective" Task
The analysis will be carried out using open ended questions, the overall goal is to leverage the superior knowledge of work flow that is inherent in the user-base.
Prerequisites and Design Decisions
Access to the users as a partner in the design process, the idea is to let the user describe and design what they need.
Time end manpower to evolve the design in an iterative fassion.
Required Software and Modules
Maybe a mock-up tool for the later stages of the process, otherwise pen and paper.